What kind of customer is a Dropified customer?

A smart one and here’s why…

When it comes to requesting support, smart Dropified users know how to get the most out of our support system using our In-App Live Chat Support feature.

How do they get the most out of our Live Chat support?

Simple!

By using our In-App Live Chat Support our support experts are able to quickly access user account details, giving us more information to better assist our users with. Our users know how to upload screen-capture and screen-video attachments to show specific details about their support issue, which saves a lot of guesswork in getting an issue resolved.

We love emojis by the way, so we’ve enabled emojis within our Live Chat Support feature too 🙂

Here’s what one of our users says about Dropified’s support:

“Dropified has the best customer service out there. They are really knowledgeable.” ~Victor

Here’s a step-by-step process on how easy it is to access our Live Chat Support:

• From within the web application (app.dropified.com), click on the ‘support’ icon located at the bottom right of the page.
• Click the “New Conversation” button and type your message in the field provided. Note: We store these conversations for future easy access, and if needed, you can open and continue any of these conversations in the future
• To upload an attachment, simple click the ‘paperclip’ icon and choose the file you wish to share

What how easy this feature is to access and use!

It’s important to remember this…

…the more information you can provide about your support issue will really help to expedite the process. This is why our Dropified users attach screen-capture image or screen-video….we really like this!

Not sure how to send us a screen-capture image or screen-video?

It’s really simple.

Using free applications like “Jing” or “OpenVideo” you can easily take a screen-capture or record a screen-video to show us exactly what your issue is.

• Jing:
  https://www.techsmith.com/jing-tool.html
• OpenVideo:
  https://chrome.google.com/webstore/detail/openvideo-faststream/dadggmdmhmfkpglkfpkjdmlendbkehoh?hl=en

So whether you have a support issue, or just have a question about drop shipping, the friendly experts on the other side of our In-App Live Chat Support feature are ready to help you quickly, easily and knowledgeably.

Love this feature? Click here to login and start using it now.

Not a member? Click here to become one of our smart Dropified users today!

Happy Selling

The Team @ Dropified

The post Get Help In Our Support System Using Live Chat Support first appeared on Dropified.

We see this happen all the time: You are excited to launch. You import a product, write a killer description, run ads, and… crickets.

Then you realize the mistake: You forgot to import the reviews.

Your product page looks like a ghost town. In 2026, a product with zero reviews has a conversion rate close to 0%. Customers need to see that others have bought it before they trust you.

The Panic Moment: Do you have to delete the product and re-import it? Do you lose your sales data and SEO ranking just to get the reviews back?

The Answer: No. You can retroactively inject AliExpress reviews into any existing Shopify product using Dropified. No spreadsheets. No CSV editing. No headaches.

To add reviews to an existing Shopify product without deleting it, navigate to the supplier's page on AliExpress. Open the Dropified Chrome Extension, click “Import Reviews,” and in the destination field, search for and select the product that is already live in your store. The system will sync the reviews to that specific item ID.

Step 1: Locate the Original Supplier

If you imported the product months ago, you might have lost the AliExpress link.

The Fix:
1. Go to your Dropified Dashboard > Saved Products.
2. Find your product and click the “Supplier Link” icon.
3. This will open the live AliExpress page.

(Pro Tip: If the original supplier is out of stock or gone, you can find a new supplier selling the same item and import reviews from them instead. The reviews will still be relevant to the product!)

Step 2: Filter the “Junk”

Since your product is already live, you need high-quality social proof immediately. Don't clutter your page with 3-star reviews.

Set your filters in the Dropified Extension:

• Only with Pictures: YES. (Photo reviews convert 2x better).
• Rating: 5 Stars Only.
• Translation: English Only.

Step 3: The “Map and Sync” (Crucial Step)

This is where the magic happens. In the past, you had to download a CSV file, edit “Product Handles” in Excel, and re-upload. We don't do that anymore.

1. In the Dropified Extension, look for the “Import to” setting.
2. Instead of “New Product,” search for the name of your Existing Product.
3. Click Import.

Dropified will take the reviews from AliExpress and attach them directly to the product ID on your Shopify store. Within seconds, your “Ghost Town” product page will look like a bestseller.

Conclusion: It's Never Too Late

You didn't miss the boat. Whether your product has been live for 5 minutes or 5 years, you can always add social proof.

Ready to revive your old products?
Log in to Dropified and start turning your empty product pages into high-converting sales machines.

The post How to Add AliExpress Reviews to Existing Shopify Products (2026 Guide) first appeared on Dropified.

Create Better Product Images with Dropified’s In-App Image Editor

In e-commerce, product images do most of the selling. Customers cannot touch or physically examine your products, so your images must communicate quality, clarity, and trust instantly.

Even great products struggle to sell when images look inconsistent, cluttered, or unprofessional. Clean, well-edited images help customers understand what they are buying and increase confidence during the purchasing process.

Dropified’s in-app image editor allows you to improve product images directly inside your workflow, without needing separate design software or advanced editing skills.

Why Great Product Images Are Important in E-commerce

Online shoppers rely heavily on visuals when making buying decisions. High-quality product images replace the in-store experience and help customers understand size, color, and overall quality.

Clean backgrounds, consistent lighting, and properly cropped images make stores look more professional and trustworthy. Small improvements in presentation often lead to higher engagement and better conversion rates.

However, editing images manually can be time-consuming, especially when managing large product catalogs. That is where integrated editing tools become valuable.

What You Can Do with the In-App Image Editor

Dropified’s image editor allows you to edit product images directly inside the application, streamlining your workflow and reducing the need for external tools.

Available editing features include:

• Background removal
• Image cropping and resizing
• Adding custom backgrounds or colors
• Logo placement and branding adjustments
• Shadows and visual enhancements
• Border and layout adjustments

This makes it easy to create consistent product images across your entire store.

See the Image Editor in Action

Watch how the image editor works step-by-step:

https://youtu.be/48yE5LPIad0

How to Edit Product Images in Dropified

1. Go to Products → All Products
2. Hover over the image you want to edit
3. Select Remove Background to open the editor
4. Use the green tool to mark areas to keep
5. Use the red tool to mark areas to remove
6. Preview the result in the results panel
7. Apply additional edits if needed
8. Click Done to save your changes
9. Select Update in Shopify to publish the updated image

Clipping Magic Credits

The in-app image editor uses Clipping Magic, a third-party image editing service. While the editor is available within Dropified plans, each background removal uses Clipping Magic credits.

To purchase credits:

1. Log into your Dropified account
2. Open your profile from the navigation panel
3. Select Plan and Subscriptions
4. Navigate to Manage Clipping Magic Credits
5. Select your preferred credit package

Conclusion: Better Images Create Better First Impressions

Product images are often the first interaction customers have with your store. Clean, consistent visuals improve trust and make it easier for customers to say yes to a purchase.

By editing images directly inside Dropified, you can improve product presentation while keeping your workflow fast and efficient.

Explore Dropified’s features or start a free trial to streamline your product workflow and improve your store presentation.

The post How to Create Better Product Images for Ecommerce (Dropified Image Editor Guide) first appeared on Dropified.

Imagine walking into an empty restaurant. It’s quiet. There are no plates on the tables. You hesitate. “Is the food bad? Is this place even open?”

Now, imagine walking into a packed restaurant with people laughing and eating. You immediately feel safe to order.

Your Shopify store is that restaurant.

If you launch a dropshipping product with zero reviews, customers will hesitate. In 2026, 93% of customers read online reviews before buying. If you don't have them, you don't have sales.

The good news? You don't need to wait for your first 100 sales to get social proof. You can ethically import genuine reviews from your AliExpress suppliers directly to your store using Dropified. Here is how to do it in under 60 seconds.

To import reviews from AliExpress to Shopify, you no longer need complex CSV files. Simply navigate to the product page on AliExpress, open the Dropified Chrome Extension, and click “Import Reviews.” You can filter by star rating, country, and whether the review includes photos, then sync them directly to your Shopify Product Reviews app or other 3rd party review apps (like Loox or Ryviu).

Why “Photo Reviews” Are Your Secret Weapon

In the early days of dropshipping, text reviews were enough. Today, customers are skeptical. They know text can be faked.

Photo Reviews prove three things:

1. The product actually exists.
2. It looks like the marketing pictures.
3. Real humans have bought it.

When importing, always prioritize reviews with images. Seeing a product in a real person's hand is more convincing than any professional studio shot.

Step-by-Step: How to Import Reviews with Dropified

Forget the old way of downloading spreadsheets and uploading CSVs. We have automated the pipeline.

Step 1: Install the Essentials

Ensure you have the Shopify Product Reviews App (or a supported third-party app like Loox/Yotpo) installed on your store.
Ensure you have the Dropified Chrome Extension installed.

Step 2: Find Your Supplier

Go to the AliExpress product page that you are sourcing from. It doesn't even have to be the exact supplier you use for fulfillment—just one that sells the same item and has great feedback.

Step 3: Open Dropified

Click the Dropified icon in your browser toolbar. Select the “Reviews” tab.

Step 4: Set Your Filters (Crucial)

You don't want to import “1-star” reviews or reviews that say “Shipping took 3 months.” Set your filters to:

• Minimum Rating: 4 Stars.
• With Pictures: Checked (Yes).
• Translate to English: Checked (Yes).
• Country: Select “USA” if possible (to get relevant shipping feedback), or “All” if you just need volume.

Step 5: Sync

Select the product in your Shopify store that matches the AliExpress item. Click “Import.” Dropified will pull the data, format it, and push it live to your store instantly.

Common Questions

Is this ethical?

Yes, provided you are selling the exact same product. You are curating real feedback from real customers who bought the item. It helps your future customers make an informed decision.

What if the AliExpress photos have Chinese logos?

Dropified's image editor allows you to crop or blur out watermarks from review photos before they go live on your site. This keeps your brand looking clean and professional.

Should I import 1,000 reviews?

No. 1,000 reviews on a brand new store looks suspicious. Start with 20-50 high-quality reviews per product. It looks natural and provides enough social proof without triggering skepticism.

Conclusion: Fill Your Tables

Don't let your store look like an empty restaurant. Social proof is the psychological trigger that turns “browsers” into “buyers.”

Ready to boost your conversion rate?
Log in to Dropified and start importing your first batch of photo reviews today.

The post How to Import AliExpress Reviews to Shopify (The Easy Way) first appeared on Dropified.

• Go to AliExpress.com and find the product page for the product you want to sell
• Click on the Dropified App Chrome Extension
• Then update the product details in the Product Window that opens up, and set the price to $0
• Then click the “Send To Shopify” button and you’re all set – you now have a “Free” offer in your store.

• Click off the Product box that you just had open, then click the Dropified extension again.
• You will see the changes you had made to the offer – now you’ll want to add a Retail value this time.
• Then click the “Send To Shopify” button and you’re all set – you now have a Retail version of that product as well.

To learn more about how Dropified can help your dropshipping business thrive over the coming months and years just click the button below and get started with a FREE TRIAL today!

The post Creating Free + Shipping Offers first appeared on Dropified.

• Find the products in AliExpress you want to save
• Open up the Dropified extension and
• Click the “Save For Later” button

• Go to the Products > All Products > Not Connected tab
• Click on the Board button on the product, then select the Board name you wish to add it to
• If you don’t have a board yet, you can select “Add New Board” to create a new board
• And if you want to add multiple products to the same board, select each product in the same category in niche that you want to add, then click Board, then select the Board or create a new one.
• To review your boards, simply go to Products > Boards and you’ll be able to see all the board you created, you’ll be able to create new ones, and you can review all the products in each board.

To learn more about how Dropified can help your dropshipping business thrive over the coming months and years just click the button below and get started with a FREE TRIAL today!

The post Create Product Wish Boards first appeared on Dropified.

• Find the original product listing on AliExpress
• Click on the Dropified Icon near your browser bar
• Select the store you want the product connected to in the drop down
• Click “Save For Later”
• Then click “View In Dropifed App”
• When the product opens up in the Dropified App, Click the Connections tab
• Then click the blue “Connect To Shopify” button under the Shopify Products section
• After you do that, you’ll get a popup that says “Select Products”.
• Once there, find the new product you want connected – select it – and just like that, the product is now connected in your Dropified App.

• Click on the “Variant Mapping” button on the product you just connected.
• A new page will open up displaying all of the variants available.
• From there, you simple make sure that the variant name listed for Shopify matches the variant name in AliExpress.
• If they do not match exactly, click on the “Change” button for that variant and a popup with variant names will pop up.
• Select the correct AliExpress variant name, and you’re all set.

To learn more about how Dropified can help your dropshipping business thrive over the coming months and years just click the button below and get started with a FREE TRIAL today!

The post Connect Your Existing Products To Dropified first appeared on Dropified.

• Log in to the Dropified App
• Click on the “Stores” tab
• Select the “Settings” icon on the right hand side of the Store name
• Elect “Custom Tracking URL” from the dropdown options
• Enter your custom URL – OR – select one of the tracking URL options listed

To learn more about how Dropified can help your dropshipping business thrive over the coming months and years just click the button below and get started with a FREE TRIAL today!

The post Auto Tracking Number Updates first appeared on Dropified.

To learn more about how Dropified can help your dropshipping business thrive over the coming months and years just click the button below and get started with a FREE TRIAL today!

The post Product Customization first appeared on Dropified.

Beginner’s Guide: How to Sell on Amazon FBA in 2026 (The Private Label Strategy)

Amazon is not a flea market. It is a battlefield.

In 2016, you could go to Walmart, buy clearance toys, and resell them on Amazon for a profit (Retail Arbitrage).
In 2026, that model is dead. Amazon “gates” (restricts) almost every major brand. If you try to sell Nike or Lego without a direct invoice from the manufacturer, your account will be suspended.

The only sustainable way to sell on Amazon today is Private Label FBA. This means creating your own brand of products. Here is how to do it correctly.

Step 1: The Business Model (Private Label)

Don't sell “Colgate” toothpaste. Sell “YourBrand” charcoal toothpaste.
The Process:
1. Find a generic product on Alibaba.
2. Ask the manufacturer to put Your Logo on the product and the box.
3. Send that branded inventory to Amazon's warehouse.
4. You own the “Buy Box” 100% of the time because you are the only seller of that brand.

Step 2: Product Research (Data is King)

You cannot guess. You need hard data.
What to look for:
• High Demand: At least 3,000 sales per month in the top 10 listings.
• Low Competition: The top sellers have fewer than 500 reviews.
• Price Point: Sell items between $25 and $50. Anything lower, and Amazon fees eat your profit. Anything higher, and customers hesitate.
Tool Tip: Use AliExtractor to see exactly how many units a product is selling on AliExpress to gauge global demand.

Step 3: Sourcing & Shipping

Once you find a product, you need to order it.
• Order a Sample: Never buy bulk without touching the product first.
• The “MOQ” (Minimum Order Quantity): Most factories require 500 units. Negotiate this down to 200 for your first test run.
• Shipping to Amazon: Ask your supplier for “DDP Shipping” (Delivered Duty Paid). This means they handle customs and ship directly to the Amazon FBA warehouse. You don't touch the boxes.

Step 4: The Listing (SEO & Images)

Amazon is a search engine. Your listing must be optimized.
• Title: Don't stuff keywords. Make it readable. “BrandName Garlic Press – Stainless Steel Mincer with Peeler Set.”
• Images: You need 7 images. The main image must be on a pure white background. The other 6 should be “Lifestyle” shots (people using the product).
• A+ Content: If you have Brand Registry, use A+ Content to add comparison charts and rich visuals to the description.

Step 5: The Launch (PPC)

When you launch, you are on Page 50. Nobody sees you.
You need to pay to get to Page 1.
Amazon PPC (Pay Per Click):
Turn on “Auto Campaigns.” Amazon will show your ad to relevant customers. You will lose money at first, but you are buying Ranking. Once you get sales and reviews, your organic rank will rise, and you can lower your ad spend.

Conclusion: Is FBA Still Worth It?

Yes, if you treat it like a real business.
Amazon has the traffic. You just need the product. It is capital-intensive, but the “Exit Multiples” are huge. You can sell a successful FBA brand for millions.

Want to test products before buying bulk?
Start your Dropified Trial to dropship items first, validate the demand, and then move to Amazon FBA.

START YOUR TRIAL

The post How to Sell on Amazon FBA in 2026: The Private Label Beginner’s Guide first appeared on Dropified.