Last Updated: February 2026
We see this happen all the time: You are excited to launch. You import a product, write a killer description, run ads, and… crickets.
Then you realize the mistake: You forgot to import the reviews.
Your product page looks like a ghost town. In 2026, a product with zero reviews has a conversion rate close to 0%. Customers need to see that others have bought it before they trust you.
The Panic Moment: Do you have to delete the product and re-import it? Do you lose your sales data and SEO ranking just to get the reviews back?
The Answer: No. You can retroactively inject AliExpress reviews into any existing Shopify product using Dropified. No spreadsheets. No CSV editing. No headaches.
Quick Summary: The Retroactive Fix
- Don't Delete Your Product: Never delete a live product just to add reviews. You will break your URL links and lose SEO history.
- Find the Source: Even if you didn't save the supplier link, Dropified's “Find Supplier” tool can locate the original AliExpress item.
- The “Inject” Method: Use the Dropified Chrome Extension to “Import Reviews” and simply select your existing Shopify product from the dropdown menu.
- Refresh Often: Old reviews look stale. Use this method every 3-6 months to pull in new fresh reviews from the supplier.
To add reviews to an existing Shopify product without deleting it, navigate to the supplier's page on AliExpress. Open the Dropified Chrome Extension, click “Import Reviews,” and in the destination field, search for and select the product that is already live in your store. The system will sync the reviews to that specific item ID.
Step 1: Locate the Original Supplier
If you imported the product months ago, you might have lost the AliExpress link.
The Fix:
1. Go to your Dropified Dashboard > Saved Products.
2. Find your product and click the “Supplier Link” icon.
3. This will open the live AliExpress page.
(Pro Tip: If the original supplier is out of stock or gone, you can find a new supplier selling the same item and import reviews from them instead. The reviews will still be relevant to the product!)
Step 2: Filter the “Junk”
Since your product is already live, you need high-quality social proof immediately. Don't clutter your page with 3-star reviews.
Set your filters in the Dropified Extension:
- Only with Pictures: YES. (Photo reviews convert 2x better).
- Rating: 5 Stars Only.
- Translation: English Only.
Step 3: The “Map and Sync” (Crucial Step)
This is where the magic happens. In the past, you had to download a CSV file, edit “Product Handles” in Excel, and re-upload. We don't do that anymore.
1. In the Dropified Extension, look for the “Import to” setting.
2. Instead of “New Product,” search for the name of your Existing Product.
3. Click Import.
Dropified will take the reviews from AliExpress and attach them directly to the product ID on your Shopify store. Within seconds, your “Ghost Town” product page will look like a bestseller.
💡 Dropified Insight:
Freshness matters to Google.
Google scans your product pages for “Fresh Content.” If your last review was from 2023, Google thinks your product is dead. We recommend using this “Retroactive Import” method every 3 months to pull in the latest 2026 reviews from your supplier. It keeps your page active and boosts your SEO.
Conclusion: It's Never Too Late
You didn't miss the boat. Whether your product has been live for 5 minutes or 5 years, you can always add social proof.
Ready to revive your old products?
Log in to Dropified and start turning your empty product pages into high-converting sales machines.
what if i dont have excel??
You can use Google Sheet 🙂
what if im using commerce hq can I still import customer reviews or is it just for Shopify thanks Brian
Hi Brian,
The reviews importing process is currently just for Shopify
Hello! I am trying to import reviews through this process however the Import Review box is not showing from the Dropified Extension as shown on the training videos.
Hi Tracey,
You can now import reviews of Connected products directly from the Dropified web app! 🙂
From the Product Edit page of a Connected Product in Dropified, move to the Reviews tab to import products.
If you still need help with that, reach out to our Support Team via live chat or email 👍
Is it free to import review from aliexpress??
Yes it is.
Is there any chance to import reviews in bulk since I too have to many products and importing one by one is time consuming.
Hi Charles,
Unfortunately, that isn’t possible at this time.
Do the reviews include pictures too or just text?
There is an option for pictures or text only 👍
Hi, that’s a great article. I would like import reviews too but is it legal to import reviews from Aliexpress to my own future online store for the same product. Even though I may not be using that exact AliExpress supplier?
Yes, it’s fine to obtain the reviews for the product in your store from AliExpress.